Privacy Policy
Last updated: August 2026
Bold Media Group respects your privacy. This policy explains how we collect, use, store and disclose your personal information. We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What information we collect
We only collect information we need to help you. This may include:
- Your name, business name and ABN
- Contact details such as email address, phone number and postal address
- Details of the products or services you enquire about or purchase
- Billing and account information
- Technical information such as your IP address, browser type and pages visited
How we use your information
We use your information to respond to enquiries, prepare quotes, supply and support the products and services you have asked for, manage billing, meet our legal obligations, and – where you have agreed – send you occasional updates. You can opt out of marketing at any time.
How we store and protect it
Information is stored in secure systems with access limited to team members who need it. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification and disclosure. No online system is perfectly secure, so we cannot guarantee absolute security.
Third parties
We share information with trusted suppliers only where it is needed to deliver a service – for example carriers and hardware suppliers, installers, payment and finance providers, and the software platforms we use to run our business (such as email, CRM, hosting and analytics). We do not sell your personal information.
Cookies and analytics
Our website uses cookies and analytics tools to understand how the site is used and to improve it. You can accept or decline non-essential cookies using the banner on our site, and you can block or delete cookies in your browser settings. Declining may affect how some parts of the site work.
Your rights
You can ask for a copy of the personal information we hold about you, ask us to correct it if it is wrong, or ask us to delete it where we are not required to keep it. Just get in touch and we will action your request within a reasonable time.
Complaints
If you think we have mishandled your personal information, contact us and we will investigate and respond. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
Contact us
Email hello@boldmediagroup.com.au or call 1300 951 854.