On-hold messages

Every time you put a customer on hold, you have an opportunity to market to a captive audience that wants to do business with you. Make sure you maximise this opportunity with a professionally scripted and recorded message designed to promote your services while your customers wait.

“Safety net” messages that kicks in after 3-4 rings so you never miss another call On-hold messages to promote your business when customers are put on hold or are transferred around the office After-hours messages to enhance how you manage your calls when the office is empty Automated Attendants or IVR, giving customers the option to speak with different departments or business locations Bold on Hold’s professional on-hold messages are packaged so you can change your script as often as you like, aligned to current promotions or even just sharing your opening hours for public holidays.